Last Updated: 13 March 2024

Welcome to the official website and online store of LintLuxe. These Terms and Conditions outline the rules and regulations for the use of our website, purchase of products, and related services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please discontinue use of our site.

1. Definitions

• “Company” refers to LintLuxe and its subsidiaries, affiliates, officers, agents, and employees.
• “You” or “User” refers to anyone accessing or using the website.
• “Website” refers to the LintLuxe website located at https://lintluxe.com/.
• “Product” refers to any item available for purchase on the Website, including but not limited to LintLuxe lint removers.

2. Use of the Website

2.1 Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use this website. By using this site, you represent that you meet this requirement.

2.2 License to Use

LintLuxe grants you a limited, revocable, non-exclusive, and non-transferable license to access and use the Website for personal, non-commercial purposes.

2.3 Prohibited Conduct

You agree not to:

• Use the Website for any unlawful purpose.
• Engage in any activity that interferes with or disrupts the Website’s functionality.
• Upload or transmit harmful code, viruses, or malware.
• Use automated tools or bots to scrape or extract data from the Website.

3. Orders and Payments

3.1 Order Acceptance

All orders placed through the Website are subject to acceptance by LintLuxe. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing or descriptions, or suspected fraudulent activity.

3.2 Payment Methods

We accept a wide range of payment methods, including but not limited to major credit and debit cards, online payment platforms, and other electronic payment methods as indicated during the checkout process. Payment must be made in full before your order is processed.

3.3 Pricing

All prices are listed in USD and are subject to change without prior notice. Prices do not include applicable taxes, duties, or shipping fees, which will be calculated at checkout.

4. Shipping and Delivery

4.1 Shipping Locations

We ship worldwide, ensuring access to our products for customers across the globe.

4.2 Shipping Fees

Shipping fees are calculated during checkout and are based on the weight, dimensions, and destination of your order.

4.3 Delivery Timeframes

While we strive to ensure timely delivery, shipping times are estimates and not guarantees. Delays due to weather, customs, or other unforeseen circumstances are not the responsibility of LintLuxe.

4.4 Risk of Loss

Once the order has been handed to the carrier, the risk of loss passes to the buyer. Please contact us if your package is lost or damaged during transit.

5. Returns and Refunds

5.1 Eligibility for Returns

You may return unused and unopened products within 60 days of delivery. Proof of purchase is required.

5.2 Non-Refundable Items

Items that have been used, customized, or damaged after delivery are not eligible for returns or refunds.

5.3 Refund Processing

Refunds will be processed to the original payment method within 7-14 business days after the return is received and inspected.

6. Product Warranty

6.1 Warranty Coverage

LintLuxe products are covered under a one-year warranty for defects in material and workmanship under normal use. Customers may extend the warranty to a lifetime if this option was selected at the time of purchase.

6.2 Exclusions

The warranty does not cover:

• Normal wear and tear.
• Damage caused by misuse, abuse, or neglect.
• Unauthorized repairs or modifications.

6.3 Claim Process

To initiate a warranty claim, contact our customer support team at support@lintluxe.com. Proof of purchase and photographs of the defect may be required.

7. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of LintLuxe and protected by applicable intellectual property laws. Unauthorized use of this content is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, LintLuxe shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of Products.

9. Indemnification

You agree to indemnify, defend, and hold harmless LintLuxe from any claims, liabilities, damages, costs, or expenses arising from your breach of these Terms and Conditions or misuse of the Website.

10. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which can be accessed at https://lintluxe.com/privacy-policy. By using the Website, you consent to the data practices described therein.

11. Modifications to Terms

LintLuxe reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with the updated date. Continued use of the Website constitutes acceptance of the modified Terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

13. Dispute Resolution

Any disputes arising from or relating to these Terms or your use of the Website will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration will take place in Texas, United States, and will be conducted in English.

14. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and LintLuxe regarding your use of the Website and purchase of Products. Any failure to enforce a provision of these Terms does not constitute a waiver of that provision.

Thank you for choosing LintLuxe! We value your trust and look forward to serving you.